Case study ◆ Logistics · OhioConcept
Ridgeline Freight
From a group text to one operations portal
A concept piece, built by TRACE to show how we work. It is not client work, and the client, figures and quote in it are illustrative.
- 6 min
- to dispatch, from 40
- 11
- depots on one system
- 0
- lost delivery notes

- Concept
- Ridgeline Freight, Ohio
- What we built
- Business Systems · Mobile Applications · APIs & Integrations
- Stack
- Next.js, React Native, PostgreSQL
- Year
- 2026
- Their mark
01 ◆ The challenge
The challenge
Dispatch ran on a group text and three spreadsheets that only one person understood.
02 ◆ What we did
What we did
Two weeks of discovery in the warehouses, then a portal, a driver app and an ERP sync shipped every two weeks.
03 ◆ Results
Results
- 6 minto dispatch, from 40
- 11depots on one system
- 0lost delivery notes
It feels like the system was built by someone who worked here.
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