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Case study ◆ Logistics · OhioConcept

Ridgeline Freight

From a group text to one operations portal

A concept piece, built by TRACE to show how we work. It is not client work, and the client, figures and quote in it are illustrative.

6 min
to dispatch, from 40
11
depots on one system
0
lost delivery notes
Ridgeline Freight — From a group text to one operations portal
Concept
Ridgeline Freight, Ohio
What we built
Business Systems · Mobile Applications · APIs & Integrations
Stack
Next.js, React Native, PostgreSQL
Year
2026
Their mark

01 ◆ The challenge

The challenge

Dispatch ran on a group text and three spreadsheets that only one person understood.

02 ◆ What we did

What we did

Two weeks of discovery in the warehouses, then a portal, a driver app and an ERP sync shipped every two weeks.

03 ◆ Results

Results

  • 6 minto dispatch, from 40
  • 11depots on one system
  • 0lost delivery notes

It feels like the system was built by someone who worked here.

Head of Dispatch

Gallery

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